Looking for a 360dialog alternative? Compare WACRM's price and markup
WACRM is a WhatsApp CRM alternative to 360dialog for online shops: Growth is $75/month flat for 5 seats, against 360dialog's entry WhatsApp API Regular plan at €49/number/month plus Meta's own messaging fees — API access only, with no inbox included until the €99/number/month Premium plan. WACRM includes coexistence on every plan; 360dialog's pricing page does not state it.
By Huy Nguyen (David), Founder & CEO of Netbase JSC Updated
WACRM Growth is $75/month flat for 5 seats; 360dialog's entry WhatsApp API Regular plan is €49/number/month plus Meta's own WhatsApp messaging fees billed separately, checked 2026-11-03 — and Regular is API access only, with no inbox add-on.
Neither charges a percentage markup over Meta's own WhatsApp price: WACRM is 0% markup, paid directly to Meta; 360dialog lists every WhatsApp API tier as its flat per-number fee "+ Meta WhatsApp Messaging Fees," with no markup percentage of its own published.
360dialog's pricing page does not mention coexistence; WACRM states it explicitly on every plan.
WACRM's trial is 14 days, no card required; 360dialog's pricing page states no free trial length, free-forever plan or trial card requirement at all.
WACRM vs 360dialog: price, markup and coexistence
| WACRM | 360dialog | |
|---|---|---|
| Price per tier | Starter: $29/month · Growth: $75/month · Pro: $179/month · Agency: $299/month | WhatsApp API Regular: €49/number/month + Meta WhatsApp Messaging Fees (billed separately by Meta). "What's included: 24/7 human support, <4 hour first response SLA, Direct Meta escalation path, Zapier, Make and n8n integrations, Build-ready templates" — API access only, no inbox add-on. · WhatsApp API Premium: €99/number/month + Meta WhatsApp Messaging Fees; marked "MOST POPULAR" on the page. "Everything in Regular, plus: <30 min first response SLA, Business verification in 48h, Messaging MCP - connect your agents to WhatsApp," and the "Addons included" at no extra charge: "Inbox, Sendout, Automation, Measurement." · WhatsApp API Scale: €500/number/month + Meta WhatsApp Messaging Fees. "Everything in Premium, plus: 30 day assessment program of current messaging activities, Access to 360Dialog's measurement & performance experts, Dedicated migration support, Full funnel tracking with 360Pilot, Up to 1000 messages per second" (versus 80 messages/second on the separate Marketplace plan). |
| WhatsApp message markup | Paid directly to Meta, at Meta’s own price — 0% markup | No percentage markup over Meta's own WhatsApp price is published: every WhatsApp API tier is listed as its flat per-number monthly fee "+ Meta WhatsApp Messaging Fees," with the page's own cost calculator stating Meta's "messaging fees vary by country and conversation type." |
| Free tier / trial | 14-day free trial, no card required. No free-forever plan. | Not stated on the pricing page: no free trial length, free-forever plan or trial card requirement is mentioned anywhere on the page. |
| Coexistence (WhatsApp app keeps working on the phone) | Yes, on every plan. | Not stated on the pricing page. |
| Channels | WhatsApp only. | WhatsApp only, across every plan shown, including the separate 360dialog Marketplace plan (€99/number/month, which matches the customer with a vetted partner tool instead of 360dialog's own inbox). The WhatsApp API Regular tier (€49/number/month) is API access only with no inbox; Premium and Scale bundle an "Inbox" add-on (plus Sendout, Automation, Measurement) at no extra charge, per the page's own "Addons included" list. |
360dialog prices checked 2026-11-03 on 360dialog's own pricing page. WACRM prices from wacrm.ai/pricing.
Talk to an expert
Huy Nguyen (David), Founder & CEO
Ask how switching from 360dialog to WACRM would work for your own number and contacts.
When 360dialog is the better choice
- You want raw WhatsApp Business API access with no bundled inbox or CRM: 360dialog's Regular plan (€49/number/month) is API access only, with 24/7 human support and a direct Meta escalation path; WACRM is a full team inbox and CRM, not a bare API product.
- You need very high throughput: 360dialog's Scale plan (€500/number/month) supports up to 1,000 messages per second; WACRM's pricing page states no messages-per-second throughput figure at all.
- You want an MCP server for AI agents today: 360dialog's Premium plan (€99/number/month) includes a Messaging MCP; WACRM has no MCP integration available yet.
Frequently asked questions
Is WACRM cheaper than 360dialog?
It depends what you need: WACRM Growth is $75/month flat for 5 seats with a team inbox included. 360dialog's entry WhatsApp API Regular plan is €49/number/month plus Meta's own messaging fees, but that price buys API access only — an Inbox add-on isn't included until the €99/number/month Premium plan, checked 3 November 2026 on 360dialog's pricing page.
Does WACRM replace 360dialog's Messaging MCP or its Zapier/Make/n8n integrations?
360dialog's Premium plan (€99/number/month) includes a Messaging MCP for connecting AI agents to WhatsApp and bundles Inbox, Sendout, Automation and Measurement add-ons at no extra charge; Regular (€49/number/month) includes Zapier, Make and n8n integrations, checked 2026-11-03. WACRM has no MCP integration available yet, and its API + webhooks is still planned, not live yet.
When is 360dialog the better choice?
If you want official WhatsApp Business API access with no CRM or inbox attached, a direct Meta escalation path, or multi-number throughput up to 1,000 messages/second on the Scale plan, 360dialog already has all of that, checked 2026-11-03 on 360dialog's pricing page.
See WACRM next to 360dialog on your own number
Request early access and a person sets up your workspace with you.