Looking for a Kommo alternative? Compare WACRM's price and markup
WACRM is a WhatsApp CRM alternative to Kommo for online shops: Growth is $75/month flat for 5 seats, billed month to month, against Kommo's Base at $25/user/month, available only on a minimum 6-month commitment since monthly billing isn't offered. WACRM charges 0% WhatsApp markup; Kommo's pricing page names no WhatsApp conversation cost at all.
By Huy Nguyen (David), Founder & CEO of Netbase JSC Updated
WACRM Growth is $75/month flat for 5 seats; Kommo's entry Base plan is $25/user/month — but only billed on a minimum 6-month term, since Kommo states monthly payment "is not currently available," checked 2026-11-03.
WACRM charges 0% markup on WhatsApp messages, paid directly to Meta; Kommo's pricing page names no WhatsApp conversation or per-message cost at all — its FAQ only states "Kommo does not charge any mandatory extra fees" on top of the per-user plan price.
Kommo's pricing page does not mention coexistence; WACRM states it explicitly on every plan.
WACRM's trial is 14 days, no card required; Kommo's trial is also 14 days, no card required, but caps trial media storage at 10GB. Neither has a free-forever plan.
WACRM vs Kommo: price, markup and coexistence
| WACRM | Kommo | |
|---|---|---|
| Price per tier | Starter: $29/month · Growth: $75/month · Pro: $179/month · Agency: $299/month | Base: $25/user/month, billed for a minimum 6-month term (the page states "Monthly payment is not currently available. The minimum subscription period is 6 months."). 1 WhatsApp number and 1 Instagram account included (the page: "Each additional user unlocks 1 more channel"), 750 AI credits/user/month, 2,500 leads/user. · Advanced: $35/user/month, same minimum 6-month billing term. 3 WhatsApp numbers and 3 Instagram accounts included, 1,250 AI credits/user/month, 5,000 leads/user. · Pro: $45/user/month, same minimum 6-month billing term; marked "most popular" on the page. Unlimited WhatsApp numbers, 2,250 AI credits/user/month, 10,000 leads/user. · Enterprise: Custom ("Depends on your setup") |
| WhatsApp message markup | Paid directly to Meta, at Meta’s own price — 0% markup | Not stated on the pricing page: no per-message or per-conversation WhatsApp charge is shown anywhere on the page. The FAQ states only "Kommo does not charge any mandatory extra fees. Your plan price covers all core features included in your subscription" — it does not address Meta's own WhatsApp conversation charges or who bills them. |
| Free tier / trial | 14-day free trial, no card required. No free-forever plan. | The page offers "Start your 14-day trial" with "full access to all features and 10GB storage. No credit card required." Its FAQ adds the only trial restriction is that "media storage is limited to 10GB." No free-forever plan; monthly billing is not offered at all — every paid plan requires a minimum 6-month commitment. |
| Coexistence (WhatsApp app keeps working on the phone) | Yes, on every plan. | Not stated on the pricing page. |
| Channels | WhatsApp only. | Not WhatsApp only: the pricing page lists "Official WhatsApp API" alongside Instagram, Live chat, Email (2-way sync), a web form builder, SMS and VoIP integrations and lead-form ads from Meta/TikTok/LinkedIn, on every plan including Base. WhatsApp and Instagram are capped per plan: Base includes 1 WhatsApp number and 1 Instagram account (each additional user unlocks 1 more channel), Advanced 3 of each, Pro unlimited WhatsApp numbers. |
Kommo prices checked 2026-11-03 on Kommo's own pricing page. WACRM prices from wacrm.ai/pricing.
Talk to an expert
Huy Nguyen (David), Founder & CEO
Ask how switching from Kommo to WACRM would work for your own number and contacts.
When Kommo is the better choice
- You want a full sales-pipeline CRM, not just a WhatsApp inbox: Kommo bundles a customizable pipeline, web form builder, lead-form ads and email (2-way sync) on every plan; WACRM is WhatsApp-only.
- You don't mind committing for 6 months upfront in exchange for a lower monthly seat price: Kommo's Base is $25/user/month on that term; WACRM bills month to month with no commitment required.
- You want unlimited WhatsApp numbers without a large team: Kommo's Pro plan includes unlimited WhatsApp numbers at $45/user/month; WACRM's Growth plan includes only 1 WhatsApp number, and even WACRM's Pro plan caps at 3 numbers, not unlimited.
Frequently asked questions
Is WACRM cheaper than Kommo?
WACRM Starter is $29/month for 2 seats, with WhatsApp and 0% markup already included. Kommo's Base is $25/user/month, cheaper per seat at face value, but only on a minimum 6-month commitment — Kommo states monthly billing "is not currently available," checked 3 November 2026 on Kommo's pricing page.
Does WACRM replace Kommo's CRM pipeline and lead-automation tools?
Partially. Kommo is a full sales CRM with a customizable pipeline, web form builder, lead-form ads, an AI agent and per-user AI credits (750/1,250/2,250 on Base/Advanced/Pro) built in on every plan, checked 2026-11-03. WACRM's own CRM-style automation — Order automation and Flow builder — is still early access, not fully live yet.
When is Kommo the better choice?
If you run a broader sales pipeline beyond WhatsApp — email sync, web forms, lead-form ads, SMS/VoIP integrations — and don't mind a 6-month minimum commitment, Kommo already has all of that, checked 2026-11-03 on Kommo's pricing page.
See WACRM next to Kommo on your own number
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