A smiling support agent with a headset in front of her team in a bright office

Talk to a person, not a queue

Reach the WACRM team at Netbase JSC by WhatsApp, email or the form below: message David directly, email our sales or support address, or tell us about your business and what you need. Every channel reaches the same small team, and a real person reads your message and replies within one working day.

By the WACRM team Updated November 10, 2026

WhatsApp — message David directly, usually the fastest reply.
Email — sales, support, privacy or legal, each with its own address below.
Contact form — tell us about your business and what you need, no account required.

Reach us directly

Talk to an expert

A person from the WACRM team replies.

Ask about setup, pricing or your use case — David replies himself.

WhatsApp +84 937 869 689 Email: [email protected]

Replies within one working day, usually sooner on WhatsApp.

Sales: [email protected]
Support: [email protected]
Privacy: [email protected]
Legal: [email protected]
Registered office: No. 18, Lane 445/46 Lac Long Quan, Xuan La Ward, Tay Ho District, Hanoi, Vietnam
Operating office: 91 Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam

Send a message

Questions about contacting WACRM?

How fast do you reply?

A person replies within one working day, usually sooner on WhatsApp.

Can I call instead of messaging?

WhatsApp is the fastest way to reach us directly: +84 937 869 689. For written requests, email [email protected] or use the form on this page.

Can I visit your office in person?

Netbase JSC operates from 91 Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam. Email ahead to [email protected] if you'd like to arrange a visit.

Sources

WACRM is built on the WhatsApp Business Platform, Meta's official platform for business messaging on WhatsApp. Meta's own pages about it:

The WhatsApp Business Platform is also what other business messaging providers integrate with through their own APIs (Twilio Docs: WhatsApp Business Platform with Twilio, checked 2026-11-10). Our operating office, 91 Nguyen Chi Thanh, Dong Da, Hanoi, Vietnam, is also listed on Netbase JSC's own contact page (Netbase JSC: Contact, checked 2026-11-10).