An AI agent that answers and books for your business
WACRM AI agents are the AI layer of your WhatsApp inbox that helps your business answer and book faster: the agent drafts the reply to a product or service question, proposes a booking, reschedule or cancellation, and your team approves it in one tap, or the owner lets in-window replies and bookings go out on their own.
By the WACRM team Updated
Drafts answers to product and service questions from your own data
AI receptionist proposes book, reschedule and cancel actions
Every action is approved by your team, or auto-sent when the owner opts in
One pause switch stops every AI action at once
AI usage is paid from your wallet; nothing runs without credit
How does a WACRM AI agent work?
A customer writes
A question or a booking request arrives in the shared inbox from your WhatsApp number.
The agent proposes
The AI agent drafts the answer or proposes the booking action, with the risk level shown.
Your team approves
A teammate approves or rejects it in one tap; nothing is sent without that approval unless the owner has turned on auto-send.
The action runs
The approved reply is sent or the booking is created, so the customer has their answer or appointment without waiting.
What can WACRM AI agents do for you?
Product and service answers
Drafts a reply to a customer question using the products and details in your workspace.
AI receptionist
Proposes booking, rescheduling and cancelling appointments from the chat.
Approval first
Each proposed action waits for a teammate's approval by default.
Owner-controlled auto-send
The owner can let replies inside the 24-hour window, and bookings separately, run without approval.
Pause switch and loop guard
Pausing AI stops every action; an agent also stops itself after three proposed sends to one chat in five minutes.
Pay per use
AI drafts are paid from your wallet balance and stop when there is no credit, never a surprise bill.
Who uses WACRM AI agents?
Clinics
A patient asks for a slot at 10 pm; the AI receptionist proposes the booking for the morning team to confirm.
Salons and studios
Reschedule requests are drafted with the next free time, ready to send.
Shops
Price and stock questions get a drafted answer from your product list.
Training centres
Course questions are answered the same way every time, by whoever is on shift.
Is a WACRM AI agent allowed on WhatsApp?
Yes. WhatsApp's business terms bar general-purpose chatbots that are not tied to a business, but Meta confirmed the change does not affect businesses that use AI to serve their own customers, such as customer service. A WACRM AI agent works only on your customers' conversations, about your business, on your own WhatsApp number.
Approval-first is the default, so you can watch what the agent proposes for a while before you let any part of it run on its own.
What does the agent never do?
It never sends while AI is paused, never sends a free-text message outside the 24-hour WhatsApp window without a teammate's approval, and never spends more than your wallet balance. Staff can always take over the conversation by replying themselves.
Questions about WACRM AI agents?
Does the AI agent send messages without asking me?
Only if the owner turns on auto-send. By default every reply and booking the agent proposes waits for a teammate to approve it.
Can the AI agent book appointments?
Yes. The AI receptionist proposes booking, rescheduling or cancelling an appointment from the chat; bookings can have their own auto-run setting, separate from replies.
How do I stop the AI quickly?
Use the AI pause switch. While it is on, every AI action is refused and nothing is sent or charged.
What does the AI agent cost?
AI usage is paid from your WACRM wallet per use. When the wallet cannot cover a draft, the agent stops instead of going negative.
How is this different from AI assist?
AI assist helps a person write a reply in the inbox. An AI agent proposes the whole action, such as the reply or the booking, for your team to approve or for auto-send.
Talk to an expert
A person from the WACRM team replies.
Ask which questions and bookings an AI agent can take on for your business, and how to roll it out safely.
Replies within one working day, usually sooner on WhatsApp.
Let an AI agent take the first reply
Get started and we will set up your AI agent with your products and opening hours.